Privacy policy.


Love Living in Kitchener Waterloo and Stephanie Catcher, REALTOR® with RE/MAX Solid Gold Realty (II) Ltd., Brokerage ("we," "us," or "our") respect your privacy and are committed to protecting the personal information you provide through this website.

This Privacy Policy explains how information submitted through this website may be collected, used, stored, and communicated.

Information We Collect

When you use this website, contact us, request real estate information, register for updates, or complete one of our forms, we may collect information you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Information about your real estate needs or interests

  • Property information

  • Information included in messages or forms you submit to us

  • Other information you choose to provide

We may also collect basic technical information relating to your use of the website, such as browser type, device information, IP address, and website activity, where applicable.

How We Use Your Information

Information you provide may be used to:

  • Respond to your questions or requests

  • Provide real estate information and services

  • Communicate with you regarding buying, selling, or owning real estate

  • Schedule and confirm appointments

  • Send appointment reminders and schedule updates

  • Provide information you have requested

  • Maintain and manage our client and prospective-client relationships

  • Improve our website and services

  • Send communications where you have provided consent or where otherwise permitted by law

Sharing and Selling of Personal Information

We respect the privacy of the information you provide to us.

Personal information, including mobile phone numbers and SMS consent information, will not be sold or shared with third parties for marketing or promotional purposes.

We may use service providers to assist us in operating our business and providing services to you where appropriate. Any such use of information will be limited to legitimate business purposes and subject to applicable privacy requirements.

Email Communications

If you consent to receiving email communications from us, you may unsubscribe at any time by using the unsubscribe link contained in the email or by contacting us directly.

SMS/Text Messaging Terms and Conditions

By providing your mobile telephone number and choosing to opt in to SMS/text communications, you consent to receiving text messages from Stephanie Catcher / Love Living in Kitchener Waterloo regarding real estate services and communications.

1. How We Use SMS

We may use SMS/text messaging to communicate regarding real estate services, including confirming appointments, sending reminders, responding to inquiries, and notifying clients or prospective clients of schedule updates or important changes.

2. Cancelling SMS Messages

You can cancel SMS messaging at any time by replying STOP to a text message from us.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt in again.

If you would like to receive SMS messages again in the future, you may opt in again in the same manner you originally subscribed.

3. Getting Help

If you are experiencing issues with our messaging program, reply HELP for assistance or contact us directly at:

stephanie@catcherteam.ca

4. Carrier Responsibility

Wireless carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

Message and data rates may apply to messages sent to you from us and messages you send to us.

Message frequency may vary.

If you have questions about your text messaging or data plan, please contact your wireless provider.

6. SMS Privacy

Information collected through our SMS program will be handled in accordance with this Privacy Policy.

Mobile information, phone numbers, and SMS consent information will not be sold or shared with third parties for marketing or promotional purposes.

Your Consent and Choices

Providing a telephone number does not automatically require you to consent to SMS/text messaging.

Where SMS consent is requested on a website form, you may choose whether or not to opt in to text messaging. Declining SMS consent will not prevent you from submitting the form or requesting real estate services through other methods of communication.

You may withdraw your consent to receive SMS messages at any time by replying STOP.

Contact Us

If you have questions regarding this Privacy Policy, your personal information, or our communication practices, please contact:

Stephanie Catcher, REALTOR®
RE/MAX Solid Gold Realty (II) Ltd., Brokerage
180 Weber St. S.
Kitchener, Ontario N2J 2B2

Direct: 519-404-4834
Office: 519-888-7110
Email: stephanie@catcherteam.ca

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or applicable requirements. The most current version will be posted on this website with the date of the latest update.

Website Terms of Use

This website is operated by RE/MAX Solid Gold Realty (II) Ltd., Brokerage, a brokerage that is a member of The Canadian Real Estate Association (CREA). By accessing this website, users agree to the applicable terms of use governing the website and its content.

Copyright

The content on this website is protected by copyright and other applicable laws and is intended solely for the private, non-commercial use of individuals.

Any unauthorized reproduction, distribution, commercial use, screen scraping, database scraping, or other activity intended to collect, store, reorganize, or manipulate website content is prohibited except where otherwise permitted by law.

Copyright © 2026 Stephanie Catcher.

Trademarks

REALTOR®, REALTORS®, and the REALTOR® logo are certification marks owned by REALTOR® Canada Inc. and licensed exclusively to The Canadian Real Estate Association (CREA).

The MLS® trademark and MLS® logo are owned by CREA and identify professional real estate services provided by members of CREA.

The DDF® trademark is owned by The Canadian Real Estate Association and identifies CREA's Data Distribution Facility.

Liability and Warranty Disclaimer

Information contained on this website may be based in whole or in part on information provided by members of CREA who are responsible for its accuracy. CREA reproduces and distributes this information as a service for its members and assumes no responsibility for its completeness or accuracy.

Amendments

These Terms of Use and this Privacy Policy may be updated periodically. Users should review this page from time to time for changes.